We understand that plans can change, which is why we offer a flexible refund policy for our customers. If you find yourself unable to make it, you can cancel your order and receive a full refund - minus any card processing fee, provided you do so no later than 48 hours before the event’s scheduled start time. This policy is designed to give you peace of mind when booking, knowing that you have the option to reconsider if circumstances change.
Please note that this policy has a firm deadline. Cancellations made less than 48 hours prior to the event cannot be refunded. This cutoff allows us to manage our slots and stock efficiently, ensuring the best experience for all. We appreciate your understanding and encourage you to contact us as soon as possible if you need to discuss your booking.